Comfort Heating & Air |2430 Palumbo Dr 140LexingtonKY40509 | (859) 300-3808
Comfort Heating & Air
2430 Palumbo Dr 140
LexingtonKY 40509
 (859) 300-3808

Reviews Of Comfort Heating & Air

5.0 670 Reviews
Roy Tiede
Roy Tiede
Dec 22, 2016

I needed to have my furnace cleaned and serviced for the up coming winter. I was new to the area, so I decided to check out contractors on the Better Business Bureau. I was surprised to find area contractors with so many complaints from their customers. The customers had various complaints about the contractor they had service their heating and cooling units. Whether all the complaints were legitimate or not, I had to assume they were. I decided to check out Comfort Heating &... See More Air Conditioning for complaints, as I thought I would like to call them for service. Comfort Heating & Air Conditioning is rated very high on "Angies List". I called Comfort Heating & Air to set up an appointment. I spoke with a real pleasant woman, Kim, and was told that there was an opening that afternoon, if I was available. I said, sure I will be available. Comfort arrived early afternoon to begin service on my two furnaces and air conditioning units. Comfort discovered a crack in the heat plate on my main furnace that heats the downstairs of the house. I fortunately, did not have a house fire! The furnace and air conditioning units for the downstairs were old and worn out. The furnace for the upstairs and air conditioning were newer and in great condition. Comfort checked out the home for the proper size furnace and air conditioning units and said they would return the next day to replace the old furnace. The next day, early in the morning, Comfort Heating & Cooling arrived with a crew and all the equipment they needed to begin replacing the old equipment. The crew of JR, Adam, Leo, Nick, Quang, and Kim, at the office, were all so friendly, knowledgeable, and diligent in tearing out the out equipment and replacing with the new. They explained to me what they were doing and why, and asked if I had any questions, many times. I watched the crew work. They worked so well together, they seemed to know exactly each crew member was to do and when. They did a fantastic job of tearing out the old, cleaning everything up, then installing the new. I was very pleased with the entire crew and the quality of work of each. If I had any other questions after they left, Kim was in the office and was able to assist me with anything I needed. Comfort Heating & Air Conditioning is a great company and I would definitely recommend them!!

John Coyne
John Coyne
Dec 21, 2016

JR Disponett came to my house to give me a quote for a new unit. He was an absolute gentleman and very professional. He laid out all of the options and even pushed me to a heat pump that was more reasonable for my house (I thought I needed something larger). The price was fair and I scheduled the install. Leman & Chris were the guys that came to install everything. They were extremely friendly, knowledgable, polite and some of the cleanest I have ever seen. Shortly after they left I noticed a whistling sound. They came back almost immediately to check everything out, and even fixed an big air house in my attack that had a rip in it even though that wasn't part of the job. I would 10/10 recommend Comfort to anyone.

Bryan Sherwood
Bryan Sherwood
Jan 03, 2022

Josh Marcum came out to do our annual maintenance today. He was super nice and very professional. Although I ended up needing a new unit, I couldn't be happier with the service Josh provided.

Charles Porter
Charles Porter
Jun 12, 2021

Josh Crosby, Comfort HVAC just visited us to repair our A/C unit which had a bad capacitor. This was an emergency for us and Josh was here within 30 minutes from our call. Very friendly, and identified the problem within about 5 minutes. Repaired the unit and had us up and running in about 30 minutes. He did a super job on a rainy and humid day. WQe could not be happier with our Comfort HVAC service.

Carol Currans
Carol Currans
Jun 11, 2021

Dave was awesome during the quoting process, explaining the financial options and all his promises he made, were met. Alex Huff and his team were amazing! They showed up on time, finished in a timely manner, always stayed professional, mannerly and he took the time to explain/set up the Nest thermostat. Overall, The Comfort Team gets an A+ from me.

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