Comfort Heating & Air |2430 Palumbo Dr 140LexingtonKY40509 | (859) 266-3678
Comfort Heating & Air
2430 Palumbo Dr 140
LexingtonKY 40509
 (859) 266-3678

Reviews Of Comfort Heating & Air

5.0 664 Reviews
Roy Tiede
Roy Tiede
Dec 22, 2016

I needed to have my furnace cleaned and serviced for the up coming winter. I was new to the area, so I decided to check out contractors on the Better Business Bureau. I was surprised to find area contractors with so many complaints from their customers. The customers had various complaints about the contractor they had service their heating and cooling units. Whether all the complaints were legitimate or not, I had to assume they were. I decided to check out Comfort Heating &... See More Air Conditioning for complaints, as I thought I would like to call them for service. Comfort Heating & Air Conditioning is rated very high on "Angies List". I called Comfort Heating & Air to set up an appointment. I spoke with a real pleasant woman, Kim, and was told that there was an opening that afternoon, if I was available. I said, sure I will be available. Comfort arrived early afternoon to begin service on my two furnaces and air conditioning units. Comfort discovered a crack in the heat plate on my main furnace that heats the downstairs of the house. I fortunately, did not have a house fire! The furnace and air conditioning units for the downstairs were old and worn out. The furnace for the upstairs and air conditioning were newer and in great condition. Comfort checked out the home for the proper size furnace and air conditioning units and said they would return the next day to replace the old furnace. The next day, early in the morning, Comfort Heating & Cooling arrived with a crew and all the equipment they needed to begin replacing the old equipment. The crew of JR, Adam, Leo, Nick, Quang, and Kim, at the office, were all so friendly, knowledgeable, and diligent in tearing out the out equipment and replacing with the new. They explained to me what they were doing and why, and asked if I had any questions, many times. I watched the crew work. They worked so well together, they seemed to know exactly each crew member was to do and when. They did a fantastic job of tearing out the old, cleaning everything up, then installing the new. I was very pleased with the entire crew and the quality of work of each. If I had any other questions after they left, Kim was in the office and was able to assist me with anything I needed. Comfort Heating & Air Conditioning is a great company and I would definitely recommend them!!

John Coyne
John Coyne
Dec 21, 2016

JR Disponett came to my house to give me a quote for a new unit. He was an absolute gentleman and very professional. He laid out all of the options and even pushed me to a heat pump that was more reasonable for my house (I thought I needed something larger). The price was fair and I scheduled the install. Leman & Chris were the guys that came to install everything. They were extremely friendly, knowledgable, polite and some of the cleanest I have ever seen. Shortly after they left I noticed a whistling sound. They came back almost immediately to check everything out, and even fixed an big air house in my attack that had a rip in it even though that wasn't part of the job. I would 10/10 recommend Comfort to anyone.

J R Lee
J R Lee
Nov 02, 2020

We are going on our fifth year with Comfort Heating and Air and have always appreciated the exceptional service we have received. Jonathan Hudnall completed our semi-annual service and did an outstanding job. We would recommend this company, and Jonathan in particular, to anyone looking for reputable HVAC service.

Luke Humphries
Luke Humphries
Oct 31, 2020

HVAC went out, called and got very timely service. The technician, Travis, was awesome. Very down to earth, respectful and upfront. Came to the conclusion that I needed to replace my HVAC system, and he set me up for an estimate in a timely manner. Would definitely recommend!

Rich Anderson
Rich Anderson
Sep 30, 2020

My wife and I just had our two HVAC systems, including ductwork, completely replaced by Comfort Heating & Air and we could not be more pleased with every aspect of the removal of the old systems and installation of the new systems. We initially met with Dave Borne of the Sales Staff who thoroughly explained the products available, inspected our attic and crawl space (taking many digital images), and recommended the systems and components we would need to meet our requirements. The installation crews were scheduled for the next week and showed up on time and were completely prepared for the job. All four technicians (Quang, Thi, Cody, and Richard) were courteous, highly skilled, and professional throughout the two and a half day installation. They explained what they were doing and answered all questions in an easily understandable way. The crews worked steady, cleaned up during the daily work and outbriefed us on the status of the work before departing each day. The quality of their work was exceptional. We know now that our HVAC systems were properly installed and will be highly efficient and reliable for many years into the future. We could not be more pleased with the professional demeanor of the staff and technicians, skilled workmanship, quality products, and friendly customer service demonstrated by Comfort Heating & Air. Highly recommended!

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